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What Documents Do I Need to Enter Jamaica?
One of the following document arrangements is required.
A Valid Passport
An Original Birth Certificate (with a raised seal) and a photo ID, such as a valid driver’s license
A Naturalization Certificate / or Certificate of Citizenship and photo ID, such as a valid driver’s license
Be sure to secure these documents before you arrive at your departure airport. [Some airlines will not allow you to get on your flight without them]Citizens of United States and Canada do not require a visa to visit Jamaica.
Other nationalities please contact your local Jamaica Tourism Board office or (www.visitjamaica.com) to verify correct documentation needed.
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How do I get through Customs, Collect my Baggage and get to Couples?
Your flight attendants will provide you with 2 short forms that you will need to fill out (also available once landed in Jamaica at Jamaica Tourist Board counter in Immigration hall
“White/Red” – Immigration form, one per person
“White/Gray” – Custom declaration, one form per couple can be used if the couple has the same address and family name.
What do I Need to Do to Check in and Check out of a Couples Resort?
How much money should
we bring?
Once you are at Couples Resorts, nearly everything is already included in the
price you have paid. However, if you decide to experience the local
attractions or wish to make purchases in our duty free shops, you will need
money for souvenirs. The legal tender of Jamaica is the Jamaican Dollar, but
most larger shops accept US Dollars. Couples Resorts will be happy to exchange
currency at the property.
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Is there a secure
place to keep valuables?
Every room and suite has an in-room safe deposit box for which a key will be
supplied at check-in. We advise guests to place cash, jewelry, travel documents
and any other valuable items in this secure place.
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Are there medical
facilities on property?
All Couples Resorts have a nurse’s office with regular office hours. However,
should a guest need medical attention outside of these hours, we have a doctor
on call 24-hours a day. The guest will be responsible for an additional charge
if the doctor is called or if a prescription is needed.
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What electrical
current is used in Jamaica?
Jamaica works on 110 volts, 50 cycles, the same as in the U.S.
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Are there any gift
shops on property?
Yes, all Couples Resorts have shopping on property for souvenirs, liquor, gifts
and keepsakes. However, if you would like to venture to the local markets,
Couples Resorts will be happy to get you there and back. Just check with the
tour desk to make arrangements.
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How much should we tip
?
Nothing. Couples Resorts has a no tipping policy. However, when outside the
resort it is customary to tip baggage personnel, taxi drivers, etc.
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What is the dress
code?
Vacation casual. We recommend shorts, swim-suits, t-shirts and resort wear.
However, if you plan on experiencing our gourmet dining, men will need slacks,
collared shirt and closed toe shoes and ladies are asked to wear dress slacks,
skirt or dress. Additionally, if you plan on going horseback riding, bring a
pair of pants.
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What watersports
are included at Couples Resorts?
Couples Resorts includes an array of watersports such as scuba diving,
snorkeling, water-skiing, windsurfing, sailing, kayaking. Instruction and
guidance is available for all watersports.
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What golf
courses does Couples Resorts have available for its guests?
At Couples Resorts green fees and transfers are included. The day before,
Guest Relations will issue your voucher. Bus departs around 8 am and 1 pm
(please reconfirm). Please Note: In Jamaica caddies are mandatory and tipping
is customary.
Couples Negril and Couples Swept Away: Negril Hills
The 18 hole par 72 course, measuring 6,333 yards, is distinguished by gently undulating fairways, elevated tees and greens, picturesque water hazards and lush tropical vegetation.Caddy is mandatory at $14 per caddy for 18 holes; $7 for 9 holes
Carts are optional at $34.50 per cart for 18 holes; $17.25 for 9 holes
Club Rental: $18 per set (all rentals available in ladies and gents, left & right handed)
Couples Ocho Rios: Sandals Golf and Country Club
Caddy is mandatory at $17 per caddy for 18 holes; $12 for 9 holes
Carts are optional at $40 per cart for 18 holes; $25 for 9 holes
Club Rental: Precept: $25 - Callaway - $45 (all rentals available in ladies and gents, left & right handed)
Shoe rentals (includes free socks) $16
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Is Scuba Diving
Included?
Yes. Two (2) tank dives are available daily for certified divers at no
additional cost. For non-certified guests, resort certification is available and
can be arranged through the dive shop. Choose from several dive sites for an
interesting underwater adventure. PADI certifications, Advanced and Specialty
Dives can be organized at an additional cost.
^RETURN TO FAQ LIST
How will we get from the
airport to Couples Resorts?
Couples Resorts will supply ground transportation from the Montego Bay airport
to the resort. However, you also have the option to fly on a small commercial
aircraft from the Montego Bay airport to Ocho Rios (Boscobel) or Negril air
strips and the hotel will provide transportation from the airstrip to the
resort.
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What kind of sun
protection do we need?
The Caribbean sun can be very strong, so we recommend you bring plenty of
protection (i.e.: sun block, sun glasses, hats & visors). However, if you
forget we have these products available at our newsstands & gift shops.
^RETURN TO FAQ LIST
Where can we post our vacation
experience and memorable pictures for others to see?
Couples Resorts has created a special section on our website for those who would
like to share their experiences. Just join our Couples
Clubhouse and let us know about your stay or read our quarterly newsletter.
^RETURN TO FAQ LIST
Are there Spa facilities
on property?
Absolutely. If you need to be rejuvenated, just call the spa and make an
appointment for an array of massages, aromatherapy, facials, manicures,
pedicures and much more. These services are available for a modest additional
charge.
^RETURN TO FAQ LIST
Does Couples Resorts have gym
facilities?
For those who can’t skip a workout…we have exercise facilities at all
resorts. Couples Swept Away is home to the largest Sports Complex in the
Caribbean with an Olympic style pool (25-meters), 10 tennis courts (5 hard, 5
clay) all lit for night play, a garden jogging track, world-class open-air gym
and much more.
^RETURN TO FAQ LIST
Are there tours
available off-site?
Couples Resorts is the best value on the island and includes the widest array of
off-site adventures. We include unlimited Golf Green Fees (cart and mandatory
caddy – additional), off-site excursions including shopping tours, tours to
local bars, catamaran cruises and the famous Dunn’s River Falls tour &
Horseback Riding in Ocho Rios. See detailed information for Couples Ocho Rios,
Couples Negril & Couples Swept Away.
^RETURN TO FAQ LIST
Can we suntan
in the buff?
Sure, at Couples Ocho Rios there is a private island for just this. We will
transport guests who wish to suntan au naturel on a small boat to the island.
The island has a bar and beach grill facilities. At Couples Negril there is a
small area designated for nude sunbathing. Au naturel sunbathing is not
permitted at Couples Swept Away. Due to the world-wide popularity of our
resorts, it is possible you may encounter some topless sunbathers.
^RETURN TO FAQ LIST
What are the restaurant
hours?
You’re on vacation, so why should you have a schedule for each meal? At
Couples Resorts we offer 24-hour food service. You can even enjoy a continental
breakfast in bed or on your balcony. Meal hours are posted at each restaurant,
but we are sure you will not go hungry during your stay.
Are weddings included
?
Yes, weddings are free at Couples Resorts for those wishing to get married on
property. Included in your wedding is a ½ hour his & hers massage, a 2-tier
wedding cake, a bottle of sparkling wine, the bridal bouquet and boutonniere,
the ministers fee and a personal wedding coordinator. A government processing,
license and certificate fee of $200 is additional and mandatory.
^RETURN TO FAQ LIST
When should we make our
wedding arrangements ?
You should coordinate directly with the wedding coordinator at the property at
least 30 days prior to arrival in order to secure a wedding date. This will also
leave enough time to get all the legal documents in order to apply for a
marriage license. The wedding coordinators can be reached via email at:
Couples Ocho Rios: corweddings@couples.com
Couples Negril: cnweddings@couples.com
Couples Swept Away: sweptwedding@couples.com
When do we meet the wedding
coordinator ?
You should plan to meet with your wedding coordinator the day after arrival to
go through the details of your big day. It is best to make this appointment
before your arrival to the resort.
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What are the wedding sites
on property?
It is your choice. You can get married on the beach or in a garden gazebo. Once
on property your personal wedding coordinator will help you find the perfect
location and make your wedding a hassle free memorable event.
^RETURN TO FAQ LIST
What documents
are required to get married at Couples Resorts?
The following documents will need to be received by the wedding department in
Florida at least 30 days prior to the wedding.
(1) Notarized copies of your birth certificate AND passport or driver’s
license OR a copy of your passport. Notarized written parental consent must also
be included if
between the age of 18-20 . Notarized proof of
divorce, or notarized copy of death certificate for widow must be included where
applicable.
(2) You are required to be on property at least two (2) full business days in
advance in order to finalize wedding arrangements and apply for a marriage
license.
(3) Non-refundable government processing, license, and marriage certificate fee
of US$200.
^RETURN TO FAQ LIST
Can we mail our required
marriage documents and government fee?
Couples Resorts recommend you send this fee via certified mail or other
traceable service. This fee may be paid by either certified check or
international money order, payable to the appropriate resort. The payment should
be sent along with required legal documents to:
Island Romance Holidays
Attn: Wedding Department
7775 NW 48th Street
Suite 150
Miami, FL 33166
Toll-free phone #: 800-COUPLES
Please be sure to reference the guests’ names and resort where wedding is taking place.
Can we renew our
vows on property?
Couples Resorts offers a romantic Vow Renewal Ceremony for only US$100. Vow
Renewal guests will received everything we offer in the Wedding Ceremony with
the exception of the massages and commemorative T-shirts. A certified check or
international money order payable to the appropriate resort must be received at
least 30 days prior to arrival. Arrangements for the Vow Renewal can be made
directly with the hotel wedding coordinator.
^RETURN TO FAQ LIST
We are honeymooning
, do we get anything special?
The fairytale has begun and as a special congratulatory gift, we offer our
honeymoon guests a complimentary bottle of champagne delivered to your room upon
arrival, along with a ½ hour his & hers massage. Please confirm that the
resort is aware of your honeymoon plans at time of booking and time of check-in.
You must present proof that you were married within the past 30 days.
^RETURN TO FAQ LIST
What are the Check
-in and Check-out times for Couples Resorts.
Check-in is at 4 PM; check-out is at 12:00 noon.
^RETURN TO FAQ LIST
Disclaimer:
All information
assumes US citizenship. Conditions may vary for other nationalities. Any
references to time of day, day of week, availability of activity or cost of a
particular item may be subject to change without notice. References to
credit cards or debit cards are interchangeable.
^RETURN TO FAQ LIST